NATIONAL NEWS

AAHAM National Office Monthly Update

National News is a monthly publication sent to all National Members by the AAHAM National office. Our goal with this update is to keep you aware of everything going on with your National Office. We hope to use this forum to answer any questions or concerns you may have with the procedures and happenings of the National Office.

AAHAM Member Survey
Here at AAHAM your opinion matters! We are constantly striving to improve the benefits of your membership. Please take a few moments to complete this survey by clicking the link below and completing this short survey. Your participation is vital to help us determine our effectiveness and to make sure we are fulfilling your needs.

The survey will be available until July 15, 2009

Please click here to access the survey

AAHAM Elections
Be sure not to miss this important opportunity to vote for your 2009/2010 AAHAM National Officers. The voting period begins August 3rd and ends September 3rd. Voting will be done electronically, to be able to place your vote you will need your membership number found on your membership id card.

Instructions and your confidential, personal ballot number will be mailed to you on July 15th. Remember, voting does not begin till 8/3. You can read about the candidates in the member's only section of the AAHAM website at http://www.aaham.org/.

We are honored to present the 2009-2010 candidates:

President: Laurie A. Shoaf, CPAM
First Vice President: Christine Stottlemyer, CPAM
Second Vice President: Victoria DiTomaso, CPAM
Treasurer: Brenda Chambers, CPAM and John Currier, CPAM
Secretary: Susan Shive, CCAM and Lori Sicklebaugh, CPAM

2009 ANI
Mark your calendars! The 2009 Annual National Institute (ANI) will be held in Scottsdale, AZ from October 14-16, 2009 at the Fairmont Scottsdale Princess.

It's never too early to make your hotel reservations! The deadline to reserve your hotel room is September 19, 2009.

The registration brochure and online registration will be available soon.

AAHAM Audio Conference
July 8, 2009: Join AAHAM and Linda Sheaffer, CPAM, CCAM, Director of Patient Administrative Services at WellSpan Health System in York, Pennsylvania as we present, "Tuning up your Revenue Cycle"

You may download the complete description and registration form by clicking here.

AAHAM Webinar Series

Earn 4 AAHAM CEUs for EACH 2 hour study session attended
AAHAM PRESENTS THE PROFESSIONAL CERTIFICATION WEBINAR SERIES
Join AAHAM and top CPAMs & CCAMs coaches as we present

A Four Part Webinar Study program for the AAHAM Professional Exams Certified Patient Account Manager & Certified Clinic Account Manager (CPAM/CCAM)

Whether you are planning on taking the CPAM/CCAM exams or just preparing for the future, you want to sign up for the new AAHAM webinar study program. We will cover the four parts of the exam in a 4 part webinar series:

1. Access
2. Billing
3. Credit & Collections
4. Accounts Receivable Management

You may download the complete description and registration form by clicking here.

AAHAM Website
We've added new features to the AAHAM Website.

The AAHAM Press Room - Keep up to date with everything that is happening at AAHAM. This can be accessed on the AAHAM home page.

AAHAM's President's Blog - The purpose of the President's blog is to provide an informal mechanism to share timely news with AAHAM members. Readers will have an opportunity to post responses to each blog posting. This can be accessed in the member's only section of the AAHAM website.

Document Manager - This feature allows members to download previous issues of the journal, applications (including scholarship and chapter excellence), and position papers. This can be accessed in the member's only section of the AAHAM website.

We hope that you will find the site useful for all of your networking and educational needs. New features will continue to be added to the site.

2009 ANI
Mark your calendars! The 2009 Annual National Institute (ANI) will be held in Scottsdale, AZ from October 14-16, 2009 at the Fairmont Scottsdale Princess.

National Journal Award
The AAHAM Journal Award recognizes excellence in journalism and graphics design in journals and newsletters of AAHAM chapters published during the preceding period of July 1-June 30. All chapters in good standing are eligible for the Awards.

Chapters entering the competitions must submit an application along with copies of their journal or newsletter to the National Office by July 31, 2009. If you need a copy of the application please contact Moayad at 703-281-4043 x 202 or at moayad@aaham.org.

Chapters that publish only one journal or newsletter issue per year are not eligible.

Chapter Excellence

The chapter excellence award recognizes AAHAM chapters for their outstanding achievements during the prior period July 1-June 30th. For more information or to receive an application please contact Moayad Zahralddin at 703-281-4043 ext. 202 or at moayad@aaham.org. The deadline for all submissions is July 31, 2009.

Membership
Currently AAHAM has 2510 members. Thank you all for renewing your membership for 2009!

Don't forget to check out the member's only section of the AAHAM website. There is valuable information there to help you both professionally and personally. To login all you need is your email address and your membership ID number which is located on your membership ID card. If you do not have this information, please contact Moayad Zahralddin at moayad@aaham.org for more information.

PAM WeekThis year Patient Account Management Week (PAM Week) will be held October 12-18. Products to promote and support PAM Day will be available this summer. Be sure to check the AAHAM website next month for more information. It’s never too early to start recognizing your patient account management staff!

Certification
Professional Certification

The Spring CPAM/CCAM exam was held the week of April 20-25, 2009. We had 67 AAHAM members sit for the exam and 30 passed and are now Professionally Certified. Congratulations to all!

Buccaneer # 03

William T. DuVall, CPAM

Carolina # 04

Janice M Briggs, CPAM
Tammy Morton, CPAM

Evergreen # 05

Melody Ryan, CPAM

Gopher # 06

Sandra R. Pawelk, CPAM

Inland Empire # 10

Montine N. Moser, CPAM

Maryland # 13

Kimberly A Scribner, CPAM
Phillip J. Smith, CPAM

New Jersey # 16

Pete Newell, CPAM

Virginia # 27

Melinda Campbell, CPAM
Charlotte Decosta, CPAM
Joseph Z. Koons, CPAM
Sharon Lee-Pollard, CPAM
Kimberly Mayo, CPAM
Carol G. McCann, CPAM
Samphon Ouk-Bailey, CPAM
Jack Pustilnik, CPAM
Michelle Taylor, CPAM
Teresa Taylor, CPAM

Philadelphia # 29

Donald Taylor, CPAM

Connecticut # 34

Jacqueline Joyner, CPAM

Three Rivers # 37

Fran Caylor, CPAM
Heather Kandel, CPAM
Heather Rossetti, CPAM
Elaine Townsend, CPAM
Barbara Winwood, CPAM

Texas Bluebonnet # 40

Emily M. Goertz, CPAM
Chris Morgan, CPAM
Delia Saeta, CPAM

Chennai # 49

Satish K Thangavadivelu, CCAM, CPAM

The Fall CPAM/CCAM exams will be held September 21-26, 2009; the deadline to sign up for that exam is August 3, 2009. You can sign up by mailing your application and payment directly to the National office, or use the link on the AAHAM website to register online.

Be sure to take advantage of the great study tools available in the certification section of the chapter toolkits.

You receive the Professional Exam Study Guide when you sign up for the Professional exam. You can also order copies of the CD Rom versions of the webinars we held this summer. These were held to help examinees prepare for the Professional exam. Each CD Rom represents one section of the professional exam and there are 4 total. There is also a CPAM Practice exam available. It is an 80 question practice exam that gives you a feel for the type of questions that appear on the CPAM exam. You will receive your percentage score for each of the sections and will be able to review the questions you miss. If you would like to order any of these products, there is an order form available on the website http://www.aaham.org/.



We will hold training webinars this summer. Each webinar represents one section of the Professional exam: Patient Access, Billing, Credit & Collections and AR Management.

Technical Certification

The next Technical exam period will be held August 10-21, 2009.

We now have a program that allows technical examinees to maintain their certification with CEUs by joining as a national member of AAHAM rather than retesting every three years. We have also kept the option of testing every three years for those that opt not to join AAHAM at the National level. National Members are required to earn 30 CEUs in the 3 year period and maintain a National Membership in order to keep their technical certification. We will be prorating the amount of CEUs required during the first two years of the program. Please see below:

Certification Expires:


February 2009
10 CEUs required

May 2009
15 CEUs required

August 2009
17 CEUs required

November 2009
20 CEUs required



The link that allows you to check your technical CEU status is now up and running on the AAHAM website. You can find out how many CEUs we have recorded for you by going to http://www.aaham.org/ and on the left side in the quick links section you can click on the link titled "Technical CEU Status". Enter your last name and AAHAM Member ID#, printed on your membership card. The CEUs you have earned will be displayed.

Important Upcoming 2009 Dates for Certification:

August 3, 2009 -Registration deadline for Fall CPAM/CCAM exams

August 10-21, 2009 -CPAT/CCAT/CCT exam period

September 1, 2009 - Registration Deadline for November CPAT/CCAT/CCT

September 21-26, 2009 -Fall CPAM/CCAM exams

November 9-20, 2009 -CPAT/CCAT/CCT exams

Maintaining your Professional Certification (CEUs)
You can find out how many CEUs we have recorded for you by going to The AAHAM website and on the right hand side there is a link title "Professional CEU Status" Click on the link and then enter your last name and AAHAM Member ID#, printed on your membership card.You can also use the following link:

http://www.jcams.com/trackCEU/AAHAM/checkCEU/checkCEU.php

A new two year CEU reporting cycle began January 1, 2008 and will continue through December 31, 2009. Report your CEU's to the National Office:

AAHAM Professional CEUs
11240 Waples Mill Rd Suite 200
Fairfax, VA 22030
703-281-4043 x 211
amanda@aaham.org

You can download a professional CEU reporting form on the AAHAM website.

The Journal
Don't forget to give us your information for the Movers & Shakers section. This section includes job announcements (changes or promotions), birth and death announcements, and wedding announcements. Send your "news" to Sharon Galler at Sharon@aaham.org.


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Important Dates and Information

July 8, 2009: AAHAM Audio conference - "Tuning up your Revenue Cycle"

July 15, 2009: Election ballot number & instructions sent to membership

July 24, 2009: AAHAM Webinar - Access

July 31, 2008 - Chapter Excellence Applications Due to National Office

July 31, 2008 - Journal Award Applications Due to National Office

August 1, 2009: Registration deadline for Fall CPAM/CCAM exams

August 3, 2009: Election voting period opened

August 7, 2009: AAHAM Webinar - Billing

August 10-21, 2009: CPAT/CCAT/CCT exams

August 21, 2009: AAHAM Webinar - Credit and Collections

September 1, 2009: Registration Deadline for November CPAT/CCAT/CCT

September 3, 2009: Election voting period closes

September 4, 2009: AAHAM Webinar - Accounts Receivable Management

September 21-26, 2009: Fall CPAM/CCAM exams

October 12-18: PAM Week

October 14-16, 2009: Membership notified of 2010/2011 National Officers

October 14-16, 2009: 2009 ANI, Scottsdale, Arizona, Fairmont Scottsdale Princess

November 9-20, 2009: CPAT/CCAT/CCT exams

December 1, 2009: Registration deadline for February 2010 CPAT/CCAT/CCT

October 6-8, 2010: 2010 ANI, Ft. Lauderdale, Florida, Marriot Harbor Beach


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Staff Announcements
If you need to reach the AAHAM staff, please contact us:

Executive Director
Sharon Galler, CMP
sharon@aaham.org

Membership Director
Moayad Zahralddin
moayad@aaham.org

Finance Director
Christine Antal
christine@aaham.org

Certification Director
Maria LeDoux
maria@aaham.org

Manager of Meetings & Events
Danielle Burns
danielle@aaham.org

CEU/Technical Certification Manager
Amanda Leibert
amanda@aaham.org

Administrative Assistant
Julia Tiffany
julia@aaham.org


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American Association of Healthcare Administrative Management
11240 Waples Mill Road Suite 200
Fairfax, VA 22030
(703) 281-4043
Fax: (703) 359-7562
http://www.aaham.org/


AAHAM… Providing Excellence in the Business of Healthcare
· Certification · Compliance · Leadership Development · Networking · Advocacy



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